IWTC Privacy Policy

1.    General Information

This Privacy Statement applies to all I Want That Course Pty Ltd websites and domains and wholly owned subsidiaries. I Want That Course Pty Ltd reserves the right to modify or amend this policy at any time and for any reason. This policy was last edited on April 2010.

Questions regarding this privacy policy should be emailed to info@iwantthatcourse.com or sent via postal mail to: 29C Spence Street, Cairns QLD 4870.

We are committed to protecting the privacy and security of any personally identifiable information (PII) you provide to us. This privacy policy explains how we handle and protect your PII in accordance with The Commonwealth Privacy Act 1988 which requires companies to comply with the National Privacy Principles (NPPs)

I Want That Course Pty Ltd will herein be referred to as IWTC.

2.    Information we collect

This privacy statement covers personal information, non personal data collection and aggregate reporting. We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:

Information you provide us when you purchase goods or services. This information will include your name, address and contact details, billing information, credit card information, user ID’s and passwords, education and employment status and background, as well as other related data.

Your personal information will only be used or disclosed as is necessary to provide you with the goods and services available through the website, for administrative purposes and to assist us to improve our website and services, and to provide you with information and offers relevant to our services. You may opt-out of receipt of any such offers at any time by submitting a request through our feedback form, or through the methods described in any e-mails we may send you.

We will disclose personal information as required to the providers of the products and services you have purchased, and you accept that not all recipients of your information may have privacy policies equivalent to IWTC’s and consent to the disclosure of your personal information for that purpose.

Where you send us email, use our feedback form, we may record this information to improve our service and assist you with any requests. This information will not be disclosed to any third party, except as required to provide you with the products and services you request.

IWTC collects and analyses non-personal information to evaluate how visitors use the IWTC website. Non personal data we collect may include the pages visited on the IWTC website. Non-personal data is collected via cookies or other analysis technology. A cookie is a small file which remains on your computer and contains information enabling our website to recognise your browser. If you do not wish to use cookies, you can adjust the settings on your browser to reject cookies or notify you when they are being used. IWTC web pages use cookies, Web beacons and other technologies for data analysis and personalization services.

3.    How we use your information

IWTC uses your personal information to provide you with services and to help us better understand your needs and interests and to enhance customer experience, usability and site content.  Not limited to but specifically we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, enable providers to provide training and services to you, to update you on services and benefits and to personalize promotional offers. Occasionally we may also use your information to contact you for market research regarding IWTC products or services.

Personal data given to IWTC may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.

IWTC will not, without prior consent, disclose PII for any purpose other than those purposes described in this Privacy Policy to which you have already consented. We may disclose PII where required by law to do so.

4.    Who we share your information with

IWTC will not, without prior consent, disclose PII for any purpose other than those purposes described in this Privacy Policy to which you have already consented. We may disclose PII where required by law to do so.

Wherever we disclose PII, the third party's privacy policy, and not ours, will apply to such third party's subsequent retention and use (including disclosure) of the data. We encourage you to review the privacy policy/statement of any providers whose training you purchase via IWTC.

5.    Storage and security of personal information

IWTC is committed to protecting the information you provide us, to prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, IWTC has in place appropriate physical and managerial procedures and technology to safeguard the information we collect.

Our systems are configured with industry standard data encryption and firewall technology. When you send PII to us over the Internet, your data is protected by technology to ensure safe transmission. IWTC ensures your credit card information is transmitted over secure lines using PayPal. IWTC uses a mechanism widely used by the e-commerce communities to transfer sensitive data over the Internet called Secure Sockets Layer (SSL). SSL is a protocol that provides communications privacy, authentication and message integrity and prevents eavesdropping, tampering or message forgery by encrypting data.

We will not be responsible for any access or change made to your personal information occurring as a result of you disclosing your password to a third party, or through any unauthorised access.

You can also help us keep your personal information secure by ensuring that any password you use on our web site is kept strictly confidential, and by logging off when you have finished using a shared computer.

6.    Third party websites

Some IWTC services are linked with those from unrelated third-party companies. We are not responsible for the information collection or the privacy policy/statement used by these websites.

7.    Access to your personal information

Your personal information that IWTC holds is accessible by you with your password, or to any other person to whom you disclose your password. You may make changes to your personal information, if you wish, at any time. We rely on the information you provide us and do not collect personal information about you from any other source. IWTC will retain your information in order to allow you to make future purchases from us, until you request that we delete it from our database. If at anytime you wish to enquire about any of your PII that is stored by IWTC, please contact us at info@iwantthatcourse.com

8.    Complaints resolution

IWTC is committed to providing customers with a fair and reasonable process complaints resolution. If you have a complaint in relation to privacy or the operation of the Website, please contact us at info@iwantthatcourse.com

9.    Further information

For further information on privacy issues visit the Australian Federal Privacy Commissioners Website at http://www.privacy.gov.au