Administration Courses
Gain administration qualifications through I Want That Course - short courses, certificate courses and diploma courses in business administration. Call a course consultant today to discuss a career in administration- 1300 11 2468.
This Short Course will benefit you will the ability to get yourself organised, manage your time effectively, prioritise your time and get things done, complete special tasks, improve both verbal and non verbal communication, empower yourself, deal with managers more effectively and more!
Price (each): $399.00
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Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously.
Price (each): $399.00
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This course will provide a quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) – the things that we often miss especially when completing work under pressure. An overview of some the typical business documents – letters, reports, proposals – that you may have to deal with, with tips on structure, style etc. There will be activities in as many areas as possible, to give you some practice in structuring your documents. Note you won’t be doing much actual writing - this is neither an English course nor a word processing course. We’ll also spend a little time on polishing/reviewing – it’s like reading over your answer when you’ve finished a question in an exam (if you ever get the time!). You always find something.
Price (each): $399.00
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The Certificate III in Customer Contact is designed to develop the skills necessary for employment in in-house or freestanding call centre, aspects of the centre working environment, the function and use of telecommunications technology, and telephone and customer service skills
Government assistance is available in ACT, NSW, NT, QLD, SA, TAS, VIC, WA - enquire about funding now!
Price (each): $2,700.00
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A career in business administration can offer stable, predictable and secure employment. Sound Business Administration skills can be transferred across cultures, countries and seas
Government assistance is available in ACT, NSW, NT, QLD, SA, TAS, VIC, WA - enquire about funding now!
Price (each): $2,229.00
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This qualification reflects the role of individuals who use well-developed business sales skills and a broad knowledge base in a wide variety of business sales contexts. It requires 10 units, consisting of 1 core unit, plus 9 electives - 5 of which must be selected from the sales units; 3 from either sales or other elective units and 1 from either an elective below, or from another training package
Government assistance is available in TAS - enquire about funding now!
Price (each): $2,592.00
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This course looks at effective communication, what it is and understanding the different ways communication takes place. It also addresses overcoming communication blockages and making the most of non verbal and para verbal cummincation. An essential course for anyone looking to better understand and improve their communication.
Price (each): $399.00
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This indepth Short Course is designed to help you recognise problems and understand the creative problem solving process.
Price (each): $399.00
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Customer service is an essential part of every business and this Short Course addresses how your attitude affects customers, how to identify and address the needs of your customers, how to provide customer service over the phone and how to deal with difficult customers.
Price (each): $399.00
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This one day course benefits individuals and teams who have to respond to Internal and External Customers over the Telephone and face to face. Dealing with difficult people is the most challenging part of any person's job. Learning to recognise and deal with difficult people in a professional manner will enable you to time and reduce stress levels.
Price (each): $2,170.00
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This course is designed to help you improve your interactions with other people in you workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages.
Price (each): $2,170.00
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All businesses, big and small, must have effective health and safety programs. However, the smaller the business the harder it is to develop a plan that successfully prevents injuries and illnesses. If you’re struggling to find the time, money, and resources for injury and illness prevention this course will help you.
Price (each): $399.00
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This course is designed for those who work in support positions, to help them improve their everyday performance in an office environment. It will help you identify productivity pay-offs and priorities, and build better relationships with those around you and with the person to whom you report.
Price (each): $480.00
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This course is targeted at individuals and groups who require an understanding of the basics of workplace meeting management, and more importantly, how to ensure that meetings are effective.
Price (each): $399.00
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This course will familiarize you with the nature and scope of equipment and procedures used in most modern offices. It will lay a solid foundation for improving your performance in any capacity from office manager to trainee administration assistant.
Price (each): $629.00
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This course will help you learn new ways to organise your time for a more productive life. It will also show you some techniques for rebalancing your energy levels.
Price (each): $399.00
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This course is targeted at individuals and groups who require an understanding of how to structure, write, and finish a proposal. Proposals are required for various reasons. They may be for an internal or external audience. They can be in response to a specific request or can be an unsolicited attempt to sell a solution. They might be completed by one person or a team.
Price (each): $399.00
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For many people the thought of having to speak in public terrifies them. During this workshop we will endeavour to present you with tools which will prepare you and give you the confidence to speak at any public gathering.
Price (each): $399.00
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We have all experienced stress at some point during our day to day life. It can be brought on by a myriad of reasons whether it is in the workplace or in our personal life. In the workplace employees at all levels can feel stressed out, anxious, and misunderstood. In our personal life the stresses can be even greater due to finances, family and responsibility.
Price (each): $399.00
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This course will benefit anyone who presents to any size group of individuals; a trainer, a meeting facilitator, speaker, or front line manager. No matter which role you have, this workshop will help you become more efficient and proficient with the skills of providing information to others.
Price (each): $399.00
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Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure. As you master these skills you'll find that you take control of your workload, saying goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus - Concentrate on results, not on being busy
Price (each): $399.00
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This course is designed for individuals who wish to get the most out of their life, both at work and play. This is an essential workshop for workers and management leading towards reducing sick leave and increasing productivity and self efficacy.
Price (each): $480.00
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Diversity relates to gender, age, linguistic and cultural background, disability, religious belief and pregnancy and family responsibilities. Diversity also refers to the many other ways we are different in other respects such as educational background, socio-economic background, personality profile, geographic location, marital status, etc. During this course we will try to help participants understand what diversity is all about, and how they can help create a more diverse environment.
Price (each): $399.00
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