Creative Problem Solving

Creative Problem Solving

Course Objectives

Research and everyday life demonstrates that having clear measurable goals are important. If we make sure these goals are kept at the core of any learning experience, the learning occurs more easily and rapidly. With that in mind, let’s take a look at our goals for today. On completion of this course you will be able to:

• Recognise problems and understand the creative problem solving process
• Identify types of information to investigate and key questions to ask
• Ascertain the importance of correctly defining a problem
• Use four different problem definition tools
• Write solid problem statements
• Apply basic brainstorming tools to generate ideas for solutions
• Successfully utilise idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
• Assess potential solutions against criteria of cost/benefit analysis
• Perform a final analysis for successful solution selection
• Be aware of the roles that intuition and fact play in solution selection
• Understand the need to refine the shortlist and the importance of redefining it
• Successfully identify the tasks and resources required to implement the solutions
• Conduct a solutions reality check
• Conduct post solution implementation checks to celebrate successes and identify improvement

The Creative Problem Solving course covers, in detail, the following essential points of problem solving:

• Mental blocks
• Six step process
• Types of information
• The six thinking hats
• Gathering information
• Determining where the problem originated

This short course is delivered by distance learning and can be completed in just one day.

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