360 Degree Feedback
360 Degree Feedback Short Course
360 degree feedback, sometimes simply called 360 feedback, is a method of gaining feedback from a variety of people about an individual’s performance and can be a highly powerful input to performance management and employee development.
It can provide more detailed and robust feedback about an individual’s performance than the traditional line manager led appraisal. It fits with the changes in many of today’s organisations where there is less hierarchy and more cross-functional working.
The process involves gaining feedback, via questionnaires, from a number of individuals who have contact with the employee during their work. This may include: peers, more junior staff, more senior staff and the employee’s line manager. In addition, feedback may be sought from people who are not employees, such as service users, customers and suppliers. Often, the employee will also fill in a questionnaire, to assess their own performance.
Feedback into the questionnaire is confidential and the 360 feedback is usually given at a formal appraisal meeting by the line manager or sometimes by a skilled coach
• Determined what is involved with 360 degree feedback appraisal.
• How to develop and implement 360 feedback appraisals.
• Identify the value of 360 feedback appraisal system.
• Preparing for the 360 Feedback: Giving and Receiving Feedback.
This short course is delivered by distance learning and can be completed in just one day.
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