Certificate II in Floristry

Certificate II in Floristry (WRF 20104)

Course info

This course has been designed to apply to those wishing to develop the skills and knowledge to work as a sales assistant and produce basic displays in a florist shop or studio. The course is nationally accredited and recognised. It consists of a set of competencies that high performing floristry workers should possess.

These competencies relate to the areas of:

• Communication
• Workplace safety
• Team effectiveness
• Personal effectiveness
• Continuous improvement
• Customer service
• Developing work priorities
• Effective workplace relationships
• Sales skills

What will you achieve from this course?

Certificate II in Floristry will improve productivity, increased innovation, development of floristry competencies, increased awareness of continuous improvement and customer service, improved facilitation of teams and individuals.

Units/Modules covered:

• WRFO201B Provide service to floristry customers
• WRFO202B Care for floristry stock and merchandise
• WRFO203B Prepare and display floristry stock
• WRFO204B Assemble and prepare floristry products
• WRRCA1B Operate retail equipment
• WRRCS1B Communicate in the workplace
• WRRCS2B Apply point of sale handling procedures
• WRRER1B Work effectively in a retail environment
• WRRF1B Balance register/terminal
• WRRI1B Perform stock control procedures
• WRRLP2B Minimise theft
• WRRLP1B Apply safe working practices
• WRRM2B Performs routine housekeeping duties
• WRRS1B Sell products and services
• RTC2016A Recognise plants

Assessment

Assessment is comprised of written tasks, practical demonstrations and 3rd party observations.

How to gain your qualification faster

Recognition of Prior learning (RPL) is “the acknowledgement of the skills and knowledge” that you have gained through previous studies, work and life experiences. If RPL is granted, this will mean that you will not have to complete the study or assessments for a unit or units of competency.

How long does the course take?

You, the student, are completely in control of your own learning schedule. Learning online allows you the freedom to study at home, during your lunch break or from anywhere in the world.

Work Load | Full time: 12 hours per week | Part time: 6 hours per week

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