Certificate III in Retail - SIR30207

Certificate III in Retail (SIR30207)

Course info

This qualification provides the skills and knowledge for an individual to be competent in retail operations and/or supervision with the need to apply discretion and judgement. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. Individuals may have some responsibility for others and provide or hold specific coordination or support responsibilities within a store team.
The course is nationally accredited and recognised. It consists of a set of competencies that high performing retail staff should possess.

These competencies relate to the areas of:

• Customer contact
• Retail Sales
• Innovation
• Coordinating your own performance
• Continuous improvement
• Creating displays
• Building relationships with customers
• Communication

What will you achieve from this course?

The Certificate III in Retail improves your ability to service customer needs, increases communication skills, aids development of selling skills, maximises usage of customer service strategies and increases your understanding of the retail industry.

Units/Modules covered: (3 Core & 7 Electives)

• SIRXOHS002A (Core) Maintain store safety
• SIRXRSK002A (Core) Maintain store security
• SIRXCCS003A (Core) Coordinate interaction with customers
• SIRXSLS004A Build relationships with customers
• SIRXMER002A Coordinate merchandise presentation
• SIRXMER005A Create a display
• SIRXSLS001A Sell products and services
• SIRXQUA001A Develop innovative ideas at work
• SIRXMGT001A Coordinate work teams
• SIRXSLS003A Coordinate sales performance
• SIRXADM002A Coordinate retail office
• SIRXFIN001A Balance point-of-sale terminal
• SIRXICT003A Operate retail information technology

Assessment

Assessment is comprised of written tasks, practical demonstrations and 3rd party observations.

How to gain your qualification faster

Recognition of Prior learning (RPL) is “the acknowledgement of the skills and knowledge” that you have gained through previous studies, work and life experiences. If RPL is granted, this will mean that you will not have to complete the study or assessments for a unit or units of competency.

How long does the course take?

You, the student, are completely in control of your own learning schedule. Learning online allows you the freedom to study at home, during your lunch break or from anywhere in the world.

Work Load | Full time: 12 hours per week | Part time: 6 hours per week

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